Returns & Exchanges

1. Is a refund possible?
Yes, we provide refunds within 14 days. We strive to deliver all items in perfect condition, so items are checked first to make sure they are in the same condition as we sent out and then the refund process is proceeded. Incase we receive the item damaged or not the same condition as delivered, no refunds will be made. For online orders, you can request a return for extra delivery fees to pick up your order within the 14 days. Please ensure the item meets the exchange and refund criteria outlined below.

2. Can I exchange an item?
Exchanges are possible within 14 days of the purchase date. Please ensure the item meets the exchange and refund criteria outlined below.

3. What are the conditions for an exchange or refund?

• The item must be unwashed, unworn, and undamaged.

• All original tags must be attached.

• The item must be accompanied by the return form and customs documents.

4. How long do I have to return/ exchange the original item?
The original item must be returned within 14 days of the exchange or return request. If we do not receive the item within this timeframe no returns or exchanges will be made. 

For further assistance, feel free to contact our customer support team!